FAQ

What do I receive after purchasing?

Digital files only: fillable PDFs, plus an Excel calculator with the Pricing Toolkit and the Starter Bundle. Format details are on each product page.

Is this a physical product?

No. Nothing is shipped.

Can I use the files on my phone, laptop or tablet?

Yes. Fillable PDFs work best in Adobe Acrobat Reader (free). Some phone viewers do not save typed text, so you can also print them.

Do I need a special app?

A PDF reader such as Adobe Acrobat Reader (free). The Excel calculator needs a spreadsheet app such as Excel or Google Sheets.

Can I print the worksheets?

Yes. Every PDF can be printed.

Are they suitable for beginners?

Yes for business basics. You must still be appropriately trained for any treatment you offer.

Which businesses are covered?

Nails, lashes and brows, skincare, makeup, wig and hair care, product resale and combined businesses.

Can I resell or share the files?

No. Personal-use licence: use for your own business only; no resale, redistribution or sharing of files.

What if my download link fails?

Email tbbssupport@gmail.com with your order details within 30 days of purchase; we will resend or fix the file.

What is the refund policy?

See the Digital Product & Refund Policy. Statutory consumer rights are not affected.

How do I contact support?

Via tbbssupport@gmail.com. We aim to reply within 2 business days.

Email us